Returns & Exchanges
At Neurogan Health, we want you to be completely satisfied with your purchase. We offer a 30-day return window for unworn and unwashed apparel to ensure you find your perfect fit.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging with all tags attached, and include the packing slip provided in your confirmation email.
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of starting the request.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing